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What if my eBike is not compatible with COBI?
Is my eBike compatible?
Is the app available on iOS and Android?
What are the required phone specifications to use the Universal Mount?
What equipment do I have to install on my bike?
See all 9 articles
Where do you ship to?
When will the COBI app be available in more languages?
Can I choose the color of my COBI?
Is a Thumb Controller for roadbike handlebars planned?
How much does the COBI system weigh?
Can my friend/wife use my bike with COBI?
COBI is paired with my account - what if I want to sell it?
Do I need a internet connection? Does the App work offline?
Is there a connection between the Auto Brake Light and the brake?
Will the app be available for non-COBI users?
Is COBI's smartphone display visible in a bright environment?
Can I have multiple bikes equipped with COBI hubs and connect to all of them with the same smartphone?
See all 6 articles
I'm interested in partnering with COBI. How can I get in touch?
I’m a member of the press/media. How can I reach the COBI team?
I'm interested in working for COBI. How can I get in touch?
When will COBI be available in Bike dealers shop and in which countries?
Setup & Activate
How do I set up my COBI if I have a standard bike?
How do I set up my COBI with my Bosch eBike for the first time?
Usage & Care
How do I adjust the sensitivity of the alarm?
How do I start up COBI on a standard bike?
How do I shut down COBI on a standard bike?
How do I start up my Bosch eBike with COBI?
How do I shut down my Bosch ebike with COBI?
See all 41 articles
Listen to Music
How do I control the music settings while cycling?
What apps can I use to listen to music?
How do I change the volume when riding with music in the navigation experience?
Music is not playing, being displayed, or controllable in the COBI App.
Route & Navigate
Can I plan my route with the COBI app?
What is the difference between fastest, shortest and quietest routing options in the navigation?
How do I switch from 3D to 2D Navigation?
Can I track my ride?
Does COBI always track my location?
See all 6 articles
Does COBI intregate fitness tracking?
How do I connect my Bluetooth heart rate monitor or cadence sensor?
How do I connect my ANT+ sensor to COBI?
Does COBI support my heart-rate sensor?
Does COBI integrate with Apple Health?
See all 7 articles
Make and Take Calls
Can I take or make calls while riding?
I can't hang up phone calls using the thumb controller. (iOS)
How can I connect a hub dynamo to COBI?
Do you recommend to leave the COBI Hub installed on my bike everyday?
Is there any chance that my smartphone drops off of the handlebar?
How does my COBI rear light connect to COBI?
What data does COBI collect about me?
See all 10 articles