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What if my eBike is not compatible with COBI?
Is my eBike compatible?
Is the COBI app available on iOS and Android?
What are the required phone specifications to use the Universal Mount?
What equipment do I need to install on my bike?
See all 14 articles
You received several Credit Card requests by ModusLink, a partner company of us?
Where do you ship to?
When will the COBI app be available in more languages?
Can I choose the color of my COBI?
How much does the COBI system weigh?
Can my friend/wife use my bike with COBI?
See all 10 articles
I'm interested in partnering with COBI. How can I get in touch?
I’m a member of the press/media. How can I reach the COBI team?
I'm interested in working for COBI. How can I get in touch?
When will COBI be available in bicycle shops and in which countries?
Setup & Activate
How do I set up my COBI if I have a standard bike?
How do I set up my COBI with my eBike with Bosch motor for the first time?
Usage & Care
How do I start up COBI on a standard bike?
How do I shut down COBI on a standard bike?
How do I start up my eBike with a Bosch motor with COBI?
Do I need an internet connection? Does the App work offline?
How do I shut down my eBike with a Bosch motor with COBI?
See all 88 articles
Listen to Music
How do I control the music settings while cycling?
What apps can I use to listen to music?
How do I change the volume when riding with music in the navigation experience?
Music is not playing, being displayed, or controllable in the COBI App.
Can I play music via COBI's speaker?
See all 6 articles
Route & Navigate
Can I plan my route with the COBI app?
What is the difference between fastest, shortest and quietest routing options in the navigation?
How do I switch from 3D to 2D Navigation?
Can I track my ride?
Does COBI always track my location?
See all 9 articles
Does COBI intregate fitness tracking?
How do I connect my Bluetooth heart rate monitor or cadence sensor?
How do I connect my ANT+ sensor to COBI?
Does COBI support my heart-rate sensor?
Does COBI integrate with Apple Health?
See all 6 articles
Make and Take Calls
Can I take or make calls while riding?
I can't hang up phone calls using the thumb controller. (iOS)
Do you recommend to leave the COBI Hub installed on my bike everyday?
Is there a risk that my smartphone drops off the mount case?
How does my COBI rear light connect to COBI?
What data does COBI collect about me?
What does the small screw in the COBI set for eBikes with Bosch drives do?
See all 13 articles